Information

Shipping Policy

Last Updated: August 16, 2026

Sunshine Vibes LLC ships orders from the United States. Shipping options, costs, and available delivery methods are displayed at checkout.

Processing

Orders are prepared as promptly as possible. Processing time may vary depending on the product, order volume, and whether an item requires personalization or custom work.

Personalized, custom, or made-to-order products may require additional preparation time before shipment.

Delivery estimates shown below begin after the order has been processed and shipped.

Estimated Transit Times

Where these shipping methods are available:

Standard Shipping: approximately 3–7 business days
Expedited Shipping: approximately 2–3 business days
Priority Shipping: approximately 1–2 business days

These are estimates rather than guaranteed delivery dates. Carrier delays, severe weather, holidays, incorrect addresses, or other circumstances outside our control may affect delivery.

Shipping Rates

Available shipping options and charges are calculated and displayed during checkout based on the order and delivery destination.

For larger or multi-item orders, customers may contact us before ordering to ask whether combined shipping options are available.

Tracking

When tracking is available, a shipping confirmation containing tracking information will be sent after your order ships.

Carrier tracking information may take approximately 24 hours to begin updating.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be sent again.

If you notice an address error before your order ships, contact us as quickly as possible. We cannot guarantee that an address can be changed after an order enters processing.

Lost or Delivered Packages

If tracking shows that a package was delivered but you cannot locate it, please first check the delivery area and contact the carrier.

If additional help is needed, contact us and we will assist with available carrier information or an investigation where appropriate.

Damaged Shipments

If your package arrives damaged, contact us within 48 hours when reasonably possible and include your order number and photos of the product and packaging so we can evaluate the issue.

International Shipping

If international shipping is available for your destination, the available rates and delivery options will appear at checkout.

International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees assessed by their country. These charges are not controlled by Sunshine Vibes LLC.